Privacy & Personal Data Protection Policy

Elysian Villas Ios is committed to safeguarding your privacy and processing your personal data lawfully, fairly, and transparently, in compliance with EU GDPR 2016/679 and applicable Greek data protection laws.

1. Controller & Scope

Elysian Villas Ios (registered company details to be inserted) is the Data Controller responsible for any personal data you voluntarily provide via our website www.elysianvillasios.gr or in connection with our accommodation services.

2. What data do we collect?

You may provide personal data including:

• Identity details: name, surname, nationality, passport or ID information

• Contact details: email, phone number, postal address

• Booking information: check-in/out dates, villa selection, number of guests

• Transaction details: payment card numbers, bank account number, tax ID

• Preferences: dietary needs, allergies

• Additional data: photographs or videos submitted for marketing or social media

3. Why we process your data

Your data is collected to:

• Process and fulfil your accommodation booking and associated services

• Respond to enquiries, manage reservations, handle complaints or feedback

• Comply with accounting, tax and public health requirements

• Send newsletters or promotional materials, where you have consented

• Maintain company records and compliance with legal obligations

4. Legal basis

Processing is based on:

• Your consent (e.g. marketing communications)

• Contractual necessity (e.g. booking & payment)

• Legal obligation (e.g. tax reporting, public health)

5. Who has access to your data?

Only authorised personnel within Elysian Villas Ios and trusted third-party service providers—such as booking platforms, transport, housekeeping, legal or IT support—act strictly under our instructions and within the bounds of confidentiality and GDPR obligations.

6. Data retention

We retain your data only as long as necessary to fulfil the purposes stated and in accordance with legal obligations. Marketing consent data is stored until you withdraw consent. Past legal claims or contractual obligations may require longer retention.

7. Your rights

Under GDPR, you have the right to:

• Request access to your personal data

• Rectify inaccurate or incomplete information

• Have your data erased (“right to be forgotten”), where lawful

• Restrict or object to processing

• Port your data to another controller in a structured format

• Withdraw consent at any time for marketing or non-contractual processing
  These requests are free of charge unless manifestly unfounded or excessive.

8. Security & Data Protection Measures

We maintain robust security protocols—including access controls, encryption, and secure servers—to protect your data confidentially. Only authorised staff and external partners who need the data to perform their duties have access.

9. Use of Cookies & Analytics Tools

Our website uses cookies solely for site functionality (navigation, session-prefill). We also employ tools like Google Tag Manager and Google Analytics to collect aggregated, anonymous usage statistics. No personal data is collected via cookies without your consent. You may disable cookies via your browser settings at any time.

10. Children’s Data

Our services are not directed at children under 18 and we do not knowingly collect personal data from minors. Should such data be identified, it will be deleted as soon as possible.

11. Continuous Improvement

Elysian Villas Ios is committed to continuously monitoring and improving our Data Protection Management System. Staff training, policy reviews, and technical audits are regularly performed to ensure GDPR compliance.

12. Policy Amendments

We may update this Policy from time to time—especially to remain aligned with evolving GDPR or Greek privacy regulations. Such updates will be posted on our website and become effective immediately upon publication, unless otherwise stated.

📞 Contact Information

For any questions or to exercise your data protection rights—such as access, correction, erasure, objection or consent withdrawal—please contact:

Elysian Villas Ios
Epano Kampos, 84001, Ios
Email: info@elysianvillasios.gr
Phone: +306932666789

You also have the right to lodge a complaint with the Hellenic Data Protection Authority.